Delivery from our premises to you will be completed by courier. You may choose from the courier options listed on the website.
Courier costs are based on the dimensions and weight of your order, as well as the delivery location. Delivery charges will be indicated on your quotation or pro forma invoice.
Once payment has been received, Jade Education will arrange delivery with the selected courier provider. Jade Education reserves the right to change the courier chosen by the customer if deemed appropriate or necessary.
A delivery address and contact telephone number must be provided for delivery to take place.
Delivery times are estimates only and cannot be guaranteed, as these services are outsourced to courier companies.
If the delivery address provided is incorrect, Jade Education will not be held liable for any losses or additional charges incurred.
If couriers do not deliver to a specific location, please contact Jade Education to determine whether alternative arrangements can be made.
For security reasons, collections are not permitted.
Jade Education imports most of its materials; therefore, out-of-stock orders may take between 6 and 8 weeks to arrive and clear customs. Jade Education cannot be held responsible for delays caused by shipping or customs processes.
Please note that we do not ship to addresses outside of South Africa.