Preamble
This notice explains how Jade Educational Trading CC (“Jade Education”) obtains, uses, and discloses your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
Your privacy is important to Jade Education. We are committed to protecting your personal information and ensuring that it is collected and used properly, lawfully, and transparently.
For the purpose of this policy, “personal information” is defined as detailed in Section 1 of POPIA.
1. Information We Collect
We collect and process personal information primarily to contact you, understand your requirements, and deliver services and products accordingly.
This may include:
- Name
- Contact details
- Organisation details
We collect information directly from you when you provide us with your personal details. Where possible, we will inform you which information is mandatory and which is optional.
Customer details are stored by Jade Education separately from card details, which are entered by the client on PayGate’s secure site. For more information about PayGate, please visit www.paygate.co.za.
We may use technology to track visitor behaviour on our website. This may include the use of cookies stored on your browser. This allows us to collect standard internet usage information.
This information is used to improve the website, analyse trends, and administer the website.
2. How We Use Your Information
Your personal information will only be used for the purposes for which it was collected and agreed upon.
Where necessary, information may also be retained for legal or research purposes.
We may disclose your personal information to service providers involved in delivering products or services to you. Agreements are in place to ensure these providers comply with POPIA requirements.
We may also disclose your information:
- Where we are legally required to do so
- Where it is necessary to protect our rights
3. Information Security
We are legally required to provide adequate protection for the personal information we hold and to prevent unauthorised access or use.
Our security policies and procedures cover:
- Physical security
- Computer and network security
- Access control to personal information
- Secure communications
- Security when outsourcing activities
- Retention and disposal of information
- Acceptable usage of personal information
- Monitoring access and usage
- Investigation and response to security incidents
When we contract with third parties, we impose appropriate security, privacy, and confidentiality obligations to ensure your personal information remains protected.
4. Your Rights
You have the right to request a copy of the personal information we hold about you.
To do this, please contact us using the details provided on our website and specify the information you require. We will request a copy of your ID document to verify your identity.
You also have the right to request that we update, correct, or delete your personal information. Verification of identity will be required before any changes are made.
5. Contact Information
This website is operated by Jade Educational Trading CC, trading as Jade Education, based in South Africa.
Registration Number: 2002/063513/23
If you have any queries, please contact us:
Phone: 011 264 2425
Address: POSTNET SUITE #1007, PRIVATE BAG X 9, NORWOOD, 2117
Email: admin@jadeeducation.co.za